SHIPPING POLICY
Standard Shipping Qualification:
Standard Shipping ($9.99) rate will be applied to all orders in Canada except for local delivery and in-store pickups.
Local Delivery Shipping Policy: To qualify for free local delivery, orders must be at least $99. Otherwise, standard shipping rates will apply. Enjoy convenient delivery directly to your door when you meet the minimum order requirement.
Unavailable Drinks:
Please note that beverages are not available for purchase on our website. They are exclusively available in-store.
Temperature Shipping Notice:
During the hot season, please be aware that warmer temperatures can lead to the melting of certain items during transit. We want to inform you that temperature fluctuations and higher temperatures are beyond our control. As a result, we cannot accept claims for melted bars, snacks, or gummies. If you choose to order these items from us, we recommend refrigerating them for a few hours upon receiving your package. Please proceed with your order understanding the associated risk.
Shipping Delays and Circumstances:
Orders typically ship out within 2 business days from the time of purchase. During high-volume periods like significant sales, there might be a minor delay. You will receive a shipment notification via email as soon as your order is dispatched.
External factors such as pandemics, adverse weather conditions, and other unforeseen circumstances beyond our control can cause delays in delivery by carriers. Unfortunately, these delays are not within our purview. We strongly advise you to utilize the tracking details provided by our system to monitor your shipment. By placing an order on our website, you acknowledge that we cannot guarantee delivery timelines.