REFUND POLICY

Refunds Eligibility:
We only offer refunds in the following circumstances:

  • You receive damaged items
  • You receive the wrong items
  • The package is misplaced by the courier company

Cancellation Fee:
If you cancel your order after placing it, you will be charged a 20% restocking fee. This fee covers the costs associated with processing and preparing your order for shipment.

Refund Process:
To request a refund, please contact our customer service team within 7 days of receiving your order. Provide your order number and details of the issue. Once your request is approved, we will initiate the refund process.

Refund Amount:
The refund amount will be for the cost of the items returned, minus any applicable fees or charges.

Final Note:
Refunds will be processed using the original payment method. Refunds are subject to approval by our team.