REFUND POLICY
Refunds Eligibility:
We only offer refunds in the following circumstances:
- You receive damaged items
- You receive the wrong items
- The package is misplaced by the courier company
Cancellation Fee:
If you cancel your order after placing it, you will be charged a 20% restocking fee. This fee covers the costs associated with processing and preparing your order for shipment.
Refund Process:
To request a refund, please contact our customer service team within 7 days of receiving your order. Provide your order number and details of the issue. Once your request is approved, we will initiate the refund process.
Refund Amount:
The refund amount will be for the cost of the items returned, minus any applicable fees or charges.
Final Note:
Refunds will be processed using the original payment method. Refunds are subject to approval by our team.