ABOUT US
What products does Alpha Nutrition offer?
Alpha Nutrition offers a wide range of health and wellness products, including herbal supplements, healthy snacks, vitamins, minerals, sports nutrition products, and workout inspiration.
Are Alpha Nutrition's products sourced from reputable brands?
Yes, we source our products from trusted and reputable brands to ensure our customers receive only the best supplements available in the market. All products have NPN (Natural Product Number) and can be sold legally in Canada.
How can I get personalized guidance on supplements and fitness goals?
Our on-site ISSA certified personal trainer is available for free expert advice, covering everything from supplements, wellness, habits, workouts, to nutrition. Visit our store today for personalized guidance.
SHIPPING, RETURNS & REFUND
Do you offer free shipping?
Yes, we offer free shipping on orders over $99.
How long before I receive my order?
Orders will be shipped usually within 1-2 business days. Delivery times may vary depending on your location.
What is your return policy?
We accept returns within 7 days of receiving your order, but only if there is an issue with the product or if you have received the wrong items.
How do I request a refund?
To request a refund, please contact our customer service team within 7 days of receiving your order. Provide your order number and details of the issue. Once your request is approved, we will initiate the refund process.
DISCOUNTS
Can I stack/combine discounts with other offers or promotions?
No, discounts cannot be stacked or combined with any other offer or promotion, including bundles or stacks.
How do discounts apply to BOGO (Buy One, Get One) offers?
On all BOGO offers and promotions, the discount will apply to the lesser-valued item(s).
Can discounts be exchanged for cash or cash equivalent?
No, discounts are not valid for cash or cash equivalent.